Indie Polish Market (IPM) – Frequently Asked Questions
What is Indie Polish Market (IPM)?
Indie Polish Market is a multi-brand web shop created by the owners of Polish Pickup. IPM allows customers to shop from multiple indie nail polish brands in one place while continuing to support each brand directly.
How does shipping work?
Most products are shipped directly from the individual brands. This means each brand handles fulfillment for their own items.
Some polishes are categorized In House. These items are stocked in the IPM warehouse and can be purchased together under one combined shipping fee.
What does the In-House mean?
In House Polishes are:
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Stocked and shipped directly by IPM
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Eligible for combined shipping with other In-House items as well as PPU Over Stock
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Fully supported by IPM customer service
All customer service questions, issues, or concerns for In-House items should be directed to IPM.
What about items not found In-House?
Items not listed in our In-House section are shipped directly from the brand you purchased from. These brands handle fulfillment and inventory for their own products.
If you have a question or issue with one of these items, IPM will connect you with the brand so they can assist you directly.
Who do I contact for order issues?
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In House items: Contact IPM customer service. We handle all order issues for these products.
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Direct-from-brand items: IPM will coordinate with the brand on your behalf and connect you with them to resolve any questions or concerns.
Our goal is to make sure every customer receives timely and helpful support, no matter which brand you purchased from.
Can I combine shipping across multiple brands?
Only items In-House are eligible for combined shipping under one shipping fee.
Items shipped directly from brands will each ship separately according to that brand’s shipping method.
Do you offer international brands?
Yes. One of the benefits of IPM is access to select international indie brands at domestic shipping prices, making it easier and more affordable to shop makers from around the world.
Where is IPM based?
Indie Polish Market is based in Cottage Grove, Minnesota.
When was IPM launched?
IPM launched in March 2026 and continues to grow as we partner with more indie brands.
Can my brand join Indie Polish Market?
We are always excited to work with new indie brands. If you are interested in partnering with IPM, please contact us through our website for more information.
